Responsible Gaming

We are committed to safe play and clear support. As Johnny Kash Casino Responsible Gambling policy holders, we set out practical safeguards so customers can control their activity and access help when needed. This page explains our approach to responsible gambling, the tools available in account settings, signs to watch for and where to find professional support. Use these options to limit risk, pause play or seek advice at any time. Our focus is practical: simple controls, clear steps and direct links to support services for anyone who needs them.

Player protection principles

Account safety and player welfare come first. We promote responsible play through easy limits, clear rules and account options that let you control time and spend. Availability of features depends on account settings and local rules.

Tools to manage gambling activity

Deposit limits

Set daily, weekly or monthly deposit limits in your account. Limits are adjustable; changes may have delay periods to prevent rapid increases.

Loss limits

Apply loss limits to cap net losses over a chosen period. Loss limits help manage budgeting and reduce unexpected shortfalls.

Time limits and session controls

Use session timers and daily play limits to reduce session length. Session reminders appear during play and can be customised in settings.

Self-exclusion and cool-off

Choose temporary time-outs or longer self-exclusion if you need a break. Self-exclusion blocks account access for the selected period and stops promotional contact.

Recognising signs of problematic behaviour

Look out for chasing losses, changes in mood, neglecting responsibilities or spending more than intended. Multiple failed attempts to stick to limits is a key sign. If budgeting or relationships are affected, consider using restrictions or seeking support.

Guidance for staying in control

Create a personal plan: set deposit and loss limits, schedule regular breaks, and decide on a spending cap before you start. Treat gambling as paid entertainment, not a way to make money. Keep activity separate from everyday bills and avoid borrowing to gamble.

Access to professional help and support organisations

If gambling causes harm, seek professional help. For Australia, contact Gambling Help Online for online counselling and local referrals. Lifeline is available on 13 11 14 for immediate crisis support. Gamblers Anonymous groups offer peer support and meeting information. Reach out to your health professional for tailored advice.

How to act now

Use account limits today if you are concerned. Contact support for assistance in applying restrictions or initiating self-exclusion. If you need urgent help, call local services or the hotlines listed above.